About us
Fashion By London is a UK-focused fashion store run by AKA-Diensten, a company registered in The Netherlands. We believe in being upfront about how we're structured so our customers, partners and platforms always know exactly who's behind the brand.
Although our company is headquartered in The Netherlands, everything about Fashion By London is built around the UK market. Our warehouse, customer support and collections are all shaped around serving customers across the United Kingdom.
Our Story
Fashion By London started with a straightforward observation: most online fashion stores were either chasing trends or cutting costs, rarely both, and almost never with any real consistency.
We wanted to build something different. A store where the pieces actually make sense in your wardrobe. Not just for a season, but for the long run. Handbags you reach for without thinking, because they just work.
Every item we carry is chosen with that in mind. Clean design, genuine usability and the kind of versatility that fits real life, not just a photoshoot.
What We Stand For
We keep things simple: honest communication, fair pricing, reliable delivery and straightforward policies. No small print designed to confuse. No promises we can't keep. Just a consistent experience from the moment you browse to the moment your order arrives at your door.
Trust isn't built through marketing. It's built through showing up the same way, every time.
Our Mission
To make online fashion shopping in the UK genuinely straightforward. Good pieces, clear expectations and a service you can rely on. That's it.
Our Vision
We want Fashion By London to become a brand UK customers come back to, not because of a flashy sale, but because they know what they're getting: well-chosen styles, honest communication and a smooth experience every time.
Contact Information
Fashion By London serves customers exclusively in the United Kingdom.
Email: support@fashionbylondon.com
Phone number: +447418635371
We aim to respond to your inquiries within 24 hours.
Store name: Fashion By London
Warehouse Address: 14 Homestead Rd, Caterham CR3 5RL, United Kingdom
Company name: AKA-Diensten
Company number: 71553800
Company Address: Europalaan 22 Unit: 8539, Utrecht, 3526KS, The Netherlands
Customer Service Hours
Monday to Friday: 09:00 - 18:00 (GMT+1 London)
Saturday and Sunday: Closed